Membership

Terms of Use

Last updated: 12 October 2026

These Terms of Use (“Terms”) govern access to the Korefitt website, member portal, and mobile apps for Android and iOS (together, the “Service”). By creating an account, submitting an enquiry, installing the app, or using Korefitt, you agree to these Terms and our Privacy Policy.

1. Who may use Korefitt

You must provide accurate registration details and keep your login credentials secure. Accounts are personal; you must not share your password or allow others to book sessions under your account without gym approval.

2. Membership and plans

  • Memberships, prices, discounts, and plan benefits are set by the gym and may change.
  • Access to booking features depends on an active, eligible membership and plan rules.
  • The gym may suspend or terminate access for non-payment, misuse, or safety reasons.

3. Bookings, waitlist, and attendance

  • Session capacity, booking windows, cancellation cut-offs, and waitlist rules are enforced by the Service as configured by the gym.
  • Late cancellations or no-shows may result in membership-day adjustments or other penalties as set by the gym.
  • You are responsible for arriving on time and following facility rules and trainer instructions.
  • Attendance may be recorded when staff scan your member QR code or through other methods configured by the gym.

4. Payments

Payments for plans may be taken online via payment gateways configured by the gym (e.g. Stripe, CCAvenue, or Razorpay) or recorded offline by staff. You authorise the chosen gateway to process the stated amount. Failed or disputed payments may affect membership status. Refunds, if any, are at the gym’s discretion under its commercial policy unless required by law.

5. Mobile apps

  • You may need a compatible device, operating system, and network connection. We may release updates through app stores or other channels; some features require the current app version.
  • Optional biometric unlock uses your device’s biometric system; see our Privacy Policy for how we handle sign-in data.
  • Download and use of the apps may also be subject to the terms of Google Play, the Apple App Store, or your device manufacturer.
  • You may end use of the Service by signing out, uninstalling the app, and/or requesting account closure as described in our Privacy Policy.

6. Acceptable use

You agree not to:

  • Attempt to break into, scrape abusively, or disrupt the Service.
  • Upload unlawful, harmful, or infringing content (including photos or testimonials).
  • Harass staff, trainers, or other members through the Service.
  • Misrepresent your identity or health information in a way that creates safety risk.

7. Health and safety

Fitness activities involve risk. You are responsible for consulting a medical professional where appropriate and for honesty in any health or emergency information you provide. Korefitt and the gym are not a substitute for professional medical advice.

8. Content and IP

Korefitt branding, software, and site content belong to Korefitt or its licensors. You retain rights in content you submit (e.g. testimonials) and grant the gym a licence to display it for promotional and community purposes as intended by the feature you use.

9. Disclaimer and liability

The Service is provided on an “as available” basis. To the fullest extent permitted by Indian law, Korefitt is not liable for indirect or consequential losses, gym facility incidents, or interruption caused by networks, payment providers, app stores, or force majeure. Nothing in these Terms excludes liability that cannot lawfully be excluded.

10. Changes

We may update these Terms and will revise the “Last updated” date. Material changes may also be communicated via the site or email where practical. Continued use after changes constitutes acceptance where permitted by law.

11. Governing law

These Terms are governed by the laws of India. Disputes shall be subject to the courts of competent jurisdiction in India, without prejudice to mandatory consumer protections.

12. Contact

Questions about these Terms: support@korefitt.in or korefittadmin@gmail.com. Privacy and account deletion are described in our Privacy Policy.